Houston IT Services
For Houston businesses with less than 100 employees, it is no longer feasible to maintain an in-house IT department. For less than the cost of one IT employee, Sugar Land business has access to an entire team of Houston IT consultants. Here are a few of the benefits of Houston businesses choosing managed IT services from Preactive IT Solutions:
- One IT technician cannot know everything. With a larger team individual technicians are experts in particular areas and share their IT knowledge when needed.
- When a large IT project is implemented like a new server or an email migration, multiple technicians on-site at the same time make the task go smoother and faster with minimized impact to productivity.
- Many small businesses lose productivity they do not even realize when a manager spends a great deal of his time handling IT issues. The savings in this alone can largely offset the cost of using an Outsourced IT Service.
- Your company benefits from our team's experience working with others. When you have a small, in-house IT staff, they are sometimes not exposed to technologies being implemented by other businesses and may not be making the most informed technology recommendations.
Contact us today to find out how we can help your business.
Remote IT Services
When IT support is requested, Preactive IT Solutions will first attempt to resolve the issue remotely. Failing that, a priority visit will be made on site to resolve the issue. This allows small user support issues to frequently be resolve in minutes rather than waiting for a service call. Remote control software is included in the monthly service cost.
Included IT Management Services
The Managed IT Service agreement includes the following IT services:
- Server monitoring for disk space,backup failures and other errors
- Network failures
- Computer software problems
- Computer hardware problems
- Desktop support
- User account administration
- File server administration
- Mail server administration
- New workstation setup
Commercial Computer Support Services
Server and Network Monitoring
Preactive IT Solutions monitors networks and servers in Houston to predict and prevent failures before they happen. We handle your server capacity planning, user account setup, backup monitoring and hardware problems. Talk to us about our Managed IT Service.
Help Desk and End User Support
We provide all needed Desktop Support for your users including smart phone configurations (iPhone, Blackberry, Android and Windows Mobile) and Virus Cleaning. We provide onsite computer support and repair in Houston and the surrounding area. We support QuickBooks, medical software and any application required to keep your business running.
Contact us today!