The Houston Business Owners' Guide
To IT Support Services And Fees

What You Should Expect To Pay For IT Support For Your Small Business (And How To Get Exactly What You Need Without Unnecessary
Extras,
Hidden Fees And Bloated Contracts)

Read This Guide and You’ll Discover:

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  • The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
  • A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
  • Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
  • How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
  • 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

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"They're highly skilled & knowledgeable"

Preactive IT Solutions has supported out company for several years. Their team of specialists is highly skilled and knowledgeable and have demonstrated that there are still companies dedicated to true customer service. We will continue to utilize Preactive IT Solutions because of their honesty and integrity.

Ricardo Freyre,
Vice President, VF Landscape

"Their team is always responsive"

As a small business owner, it is critical to have the right IT support. Preactive IT Solutions has provided that on a consistent basis over the past several years. Their team is always responsive when I call and they are always here when they say they will be. The Preactive IT Solutions folks are the best in the business!

Lea Bogle,
President, Premier Wireless