Managed IT Services

For Houston businesses with less than 100 employees, it is no longer feasible to maintain an in-house IT department. For less than the cost of one IT employee, Houston businesses have an entire team of IT consultants.

Here are a few of the benefits of Houston businesses choosing managed IT services from Preactive IT Solutions:

  • Immediate Response. Your current IT company promised this, but may not be delivering on that promise. We guarantee a technician will be working on your problem in 7 minutes or less when you call our dedicated help desk.
  • Our Comprehensive Network Documentation means that technicians don’t waste time hunting down information they should already have. Preactive IT Solutions has invested in a software system that provides a standardized method of documentation so our technicians can find the information they need in seconds, securely, from any connected device.
  • Flat-fee support with no surprise bills. We handle the maintenance and support of your users and network for one monthly fee that you can easily budget for.
  • One IT technician cannot know everything. With a larger team, individual technicians are experts in particular areas and share their IT knowledge when needed.
  • Our Dedicated Help Desk supports your users NOW. There is no longer a need to wait for a technician tomorrow. Keep your staff working and productive.
  • Our Backup and Disaster Recovery systems keep your team productive and your business running even when your server crashes.
  • When a large IT project is implemented like a new server or an email migration, multiple technicians on-site at the same time make the task go smoother and faster with minimized impact to productivity.
  • Many small businesses lose productivity they do not even realize when a manager spends a great deal of his time handling IT issues. The savings in this alone can largely offset the cost of using an Outsourced IT Service.
  • Your company benefits from our team's experience working with others. When you have a small, in-house IT staff, they are not exposed to technologies being implemented by other businesses and may not be making the most informed technology recommendations. We support many businesses. This gives us a more comprehensive view of the different ways technologies are being implemented to help businesses be more productive.

Trust Preactive IT Solutions to provide your Managed IT Services and you can sleep peacefully knowing your systems are running smoothly and your data is secure.

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