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See What Our Clients Are Saying

Preactive IT helps us move the company forward

At the end of the day, I need a trusted business advisor to help me make informed decisions so I can keep our firm growing. Preactive IT Solutions has given me improved flexibility, has reduced my monthly costs and helps us move the company forward. We want to concentrate on what we do and leave the IT things to someone else.  We need it to work.  We have found that with Charles Swihart and Preactive IT Solutions.

IT Support Houston Jim Rice President
Rice & Gardner Consultants

Support calls result in immediate action

Calling the Preactive IT Solutions help desk with a question or issue always results in immediate action. We do not have to schedule an appointment or wait for a technician to get back to us and they do not hesitate to address the problem on-site, in-person if that is called for.

The Preactive IT Solutions staff demonstrate a level of knowledge and customer service superior to IT firms we have worked with in the past always giving straight forward answers.  Solutions are explained and then implemented.

If your IT systems are maintained and working properly, you may never contact your IT company but you don’t want to be forgotten and when an issue arises you want to know that they will be there to support you quickly.  Preactive IT Solutions is that company.  They are there waiting for your needs, but also proactive about suggesting changes and improvements to your system.

IT Support Austiin Kevin Bruns P.E. Vice President
EBE Electrical/Mechanical Consulting Engineers

Available to help immediately with remote plant connectivity

Preactive IT Solutions always has competent staff available to help immediately when we have an issue in our main office or with connectivity to our remote plants. Technology issues now take less of my time since our employees call the help desk directly and get the support they need.  After reviewing other IT firms, we selected Preactive IT Solutions for their superior response time and included services that would be an upcharge with their competitors.

IT Support Durwood Brandy Loughrie-Moore Controller
Durwood Greene Construction Co. & American Materials, Inc.