Jim Rice PresidentPreactive IT helps us move the company forward
At the end of the day, I need a trusted business advisor to help me make informed decisions so I can keep our firm growing. Preactive IT Solutions has given me improved flexibility, has reduced my monthly costs and helps us move the company forward. We want to concentrate on what we do and leave the IT things to someone else. We need it to work. We have found that with Charles Swihart and Preactive IT Solutions.
Rice & Gardner Consultants
Kevin Bruns P.E. Vice PresidentSupport calls result in immediate action
Calling the Preactive IT Solutions help desk with a question or issue always results in immediate action. We do not have to schedule an appointment or wait for a technician to get back to us and they do not hesitate to address the problem on-site, in-person if that is called for.
The Preactive IT Solutions staff demonstrate a level of knowledge and customer service superior to IT firms we have worked with in the past always giving straight forward answers. Solutions are explained and then implemented.
If your IT systems are maintained and working properly, you may never contact your IT company but you don’t want to be forgotten and when an issue arises you want to know that they will be there to support you quickly. Preactive IT Solutions is that company. They are there waiting for your needs, but also proactive about suggesting changes and improvements to your system.
EBE Electrical/Mechanical Consulting Engineers
Brandy Loughrie-Moore ControllerAvailable to help immediately with remote plant connectivity
Preactive IT Solutions always has competent staff available to help immediately when we have an issue in our main office or with connectivity to our remote plants. Technology issues now take less of my time since our employees call the help desk directly and get the support they need. After reviewing other IT firms, we selected Preactive IT Solutions for their superior response time and included services that would be an upcharge with their competitors.
Durwood Greene Construction Co. & American Materials, Inc.
David Daniels Director of Project ManagementSaved us thousands and thousands of dollars
Technology plays a great role in our business. We use AutoCAD to design full sales galleries, welcome centers and design centers for home builders and millwork for general contractors. We also use Microvellum to design parts that are then sent to our CNC machines. We have used Preactive IT to support our systems since 2006 very successfully.
Our CNC machines once went down on a weekend. I called Preactive IT. The President of the company showed up and fixed the problem saving us thousands and thousands of dollars.
Sometimes I call and they are walking in our door in ten minutes. I strongly recommend Preactive IT Solutions. They take excellent care of us!
Quest Design & Fabrication
Joseph R. Routhier, P.E. PrincipalHiring Preactive has freed me to focus on the core of my business
Handling the day-to-day issues and having industry experts at my fingertips allows me to plan for future needs with better clarity. Technicians are technically savvy and tenacious when the bigger issues arise.