Preactive IT Solutions, LP
Are you an Engineering, Architecture or Construction Firm in Houston Searching for Reliable IT Support?
Call the #1 AutoCAD Support Team in Houston.
We understand your business.
Call Us Today At
(832) 944-6250!
Client Testimonials
Jim Rice
Rice & Gardner Consultants
David Daniels
Quest Design & Fabrication
Engineering Support
Engineers, Architects, Construction Managers and Manufacturers benefit from our experience supporting AutoCAD, REVIT, SpecLink-E and other LOB applications
Managed IT Services
With Managed IT Services from Preactive IT Solutions, you can simplify daily business processes and maximize efficiency with a technology infrastructure that is tailored to best support your business goals.
Cloud Computing
Cloud Computing lets you enjoy a smarter way of working and reap the benefits of increased productivity through enhanced collaboration and data accessibility that allows you to work from anywhere at anytime.
See what other Houston business owners are saying about us...
”Preactive IT helps us move the company forward”
At the end of the day, I need a trusted business advisor to help me make informed decisions so I can keep our firm growing. Preactive IT Solutions has given me improved flexibility, has reduced my monthly costs and helps us move the company forward. We want to concentrate on what we do and leave the IT things to someone else. We need it to work. We have found that with Charles Swihart and Preactive IT Solutions.
Jim Rice,
President, Rice & Gardner Consultants
"It gives us comfort knowing someone is watching and monitoring our network"
Preactive IT Solutions has provided us with complete and capable support from the Internet connection to the desktop in our offices and remote sites. It gives us comfort knowing someone is watching and monitoring our network and ensuring we stay productive. If you are looking for an IT Firm that will take ownership of your technology and provide great customer service, choose Preactive IT Solutions.
Brian Peterson,
Vice President, Telios - MEP Consulting Design Engineers
“Support calls result in immediate action”
Calling the Preactive IT Solutions help desk with a question or issue always results in immediate action. We do not have to schedule an appointment or wait for a technician to get back to us and they do not hesitate to address the problem on-site, in-person if that is called for.
If your IT systems are maintained and working properly, you may never contact your IT company but you don’t want to be forgotten and when an issue arises you want to know that they will be there to support you quickly. Preactive IT Solutions is that company. They are there waiting for your needs, but also proactive about suggesting changes and improvements to your system.
Kevin Bruns,
P.E., Vice President,EBE Electrical/Mechanical Consulting Engineers
“Available to help immediately with remote plant connectivity”
Preactive IT Solutions always has competent staff available to help immediately when we have an issue in our main office or with connectivity to our remote plants. Technology issues now take less of my time since our employees call the help desk directly and get the support they need. After reviewing other IT firms, we selected Preactive IT Solutions for their superior response time and included services that would be an upcharge with their competitors.
Brandy Loughrie-Moore,
Controller, Durwood Greene Construction Co. & American Materials, Inc.
“Saved us thousands and thousands of dollars”
Technology plays a great role in our business. We use AutoCAD to design full sales galleries, welcome centers and design centers for home builders and millwork for general contractors. We also use Microvellum to design parts that are then sent to our CNC machines. We have used Preactive IT to support our systems since 2006 very successfully.
Our CNC machines once went down on a weekend. I called Preactive IT. The President of the company showed up and fixed the problem saving us thousands and thousands of dollars.
Sometimes I call and they are walking in our door in ten minutes. I strongly recommend Preactive IT Solutions. They take excellent care of us!
David Daniels,
Director of Project Management, Quest Design & Fabrication
"It was clear that the staff at Preactive IT Solutions wanted to help our business"
From the beginning it was clear that the staff at Preactive IT Solutions wanted to help our business. They spent time learning about our operation so they could provide solutions that fit the way that we work. Their staff is knowledgeable and very responsive to our technology needs.
Chris Parsons,
Sponsorship Services Manager, Sugar Land Skeeters
Why Choose Us?
4 Big Reasons Why Businesses in Houston Outsource
Their Computer IT Support To Us:
1. We Understand Your Business
We support Architectural, Engineering and Construction firms like yours. We support your AutoDESK applications. We find solutions that allow your offsite staff in job trailers to work seamlessly with their colleagues in the office. We understand your business and the IT challenges that come with it.
2. NO Nickel-And-Diming Or Fine Print
Our service agreements aren’t full of weasel clauses and exclusions; you’ll know exactly what you’re paying for and what you can expect – no “gotchas” or hidden fees.
3. You’ll Get A Professional Team, Not A “One-Man-Band”
Many IT businesses only have a few technicians on staff, which means you might be left waiting for hours or even DAYS to get your computer problems resolved because they’re short staffed or too busy trying to serve all their clients.
4. 7-Minute Guarantee:
We will have a qualified technician working on resolving your IT problem within 7 minutes or less, GUARANTEED.
Houston’s One Stop Shop For All Your
Technology Needs
Not ready to call us just yet?
That’s okay, we really don’t mind. We understand that outsourcing some or all of your IT support is a big decision, so there’s no pressure from us. But in the meantime, we’d like to help you get to know us better by offering you a copy of our FREE report, the
IT Buyer’s Guide: What Every Business Owner MUST Know About IT Support Services And Fees.
In this report, you’ll find out about the common billing model that you need to avoid at all costs, the hidden fees that IT companies won’t tell you about, 21 questions to ask your IT provider before giving them access to your network, and much more.
To claim a FREE copy of this report, simply fill out the form and download it instantly!
About Us
We exist to provide solutions. Our technicians are problem solvers. We are called upon each day to tackle technology problems. It does not matter if we have never seen your specialized business software before. It does not matter if that other company could not fix it. We provide solutions.
We take ownership of our customers' problems. We understand the stress you are feeling when payroll needs to be done by 5:00PM and QuickBooks refuses to let you open your company file. We put ourselves into the shoes of our customer. We seek to understand what your priorities are and we treat your information technology challenges as if they were our own.
We provide industry leading customer support. Our technicians start training on their first day and the learning never stops. They are trained on our proprietary virus removal protocol, computer repair, customer service, field service, cloud services administration, server administration and virtualization. This constant learning provides our customers with the best IT support available.
We will succeed as a team. Even the most experienced IT support technician does not know everything. The employees at Preactive IT Solutions are a team. They back each other up. When a field technician encounters a problem he has not seen before, he is not left alone to figure it out. He has immediate access to the immense combined knowledge our entire technical staff.
We're proud to partner with the best businesses in the industry.
