Comprehensive IT Services
For Local Businesses in Beaumont, Texas
Are you tired of wasting time and money on technology that doesn't work for you? Since 2004, Preactive IT Solutions has been serving the Golden Triangle area, including Beaumont, Texas. We provide expert IT support and consulting for small and medium-sized businesses just like yours. Our experience allows us to build and develop the infrastructure needed to keep your prices affordable and your business running at peak performance. We handle your technology so you can focus on what matters most: growing your business.
Whether you're operating in construction, engineering, oil & gas, manufacturing, or professional services, we understand the demands of Beaumont’s business landscape — and we’re here to help.
Here's how we help your Beaumont business thrive:
- We provide comprehensive IT solutions to eliminate your technology headaches and boost operational efficiency.
- Our proactive managed services keep your IT infrastructure running smoothly, preventing problems before they start.
- We offer robust IT support services, from helpdesk assistance to strategic consulting.
- Protect your business with advanced cybersecurity and reliable disaster recovery plans.
- Our team has decades of experience serving key industries right here in the Golden Triangle.
- Get a flat-rate IT budget, giving you predictable expenses without any surprises.
BEAUMONT
TEXAS
Ready for enterprise-level strategy without the enterprise price tag? Schedule a free consultation with our Houston team: Book Your Discovery Call
Managed IT Service
Imagine an IT department that stops problems before they even happen. We provide proactive maintenance for all your technology, which means less downtime and fewer day-to-day issues for your team. This approach helps you focus on your business goals, not on frustrating tech glitches.
- 24/7 network, server, and workstation monitoring
- Unlimited remote and on-site support with guaranteed response times
- Automated patching and Windows/macOS updates
- Employee onboarding/offboarding and security training
- Dedicated Houston-based account manager and engineering team
- Cloud backup and disaster recovery testing
Explore our complete Managed IT Service Offering →
Cybersecurity Services for Beaumont
Protecting your business from cyber threats is not optional—it's essential. Our complete cybersecurity solutions are designed to safeguard your sensitive data and vital information from unauthorized access, malware, and other online dangers. We provide the multi-layered protection you need to operate with confidence.
What cybersecurity measures do you need to protect against industry and regional threats?
IT Consulting for Gloden Triangle Businesses
Are you making the right technology investments for your company's future? Our IT consulting services provide the guidance you need to align your technology with your business goals. We offer strategic IT planning to help you make informed decisions, control IT expenses, and drive growth.
Learn More About Our Locally Based IT Consulting Services
Infrastructure Management & Procurement
Beyond planning, we provide hands-on infrastructure management and procurement services. We help you acquire the right hardware and software for your needs, ensuring you get high-quality equipment at competitive prices. This includes everything from servers and workstations to laptops and VoIP phone systems.
Our support for your office technology doesn't stop at procurement. We manage the entire lifecycle of your hardware, from initial setup and configuration to ongoing maintenance and eventual replacement. This end-to-end management saves you time and ensures your infrastructure remains reliable.
We handle all your technology needs so you don't have to juggle multiple vendors. Our team ensures all components of your IT infrastructure work together seamlessly.
| Technology Component | Our Support Role |
|---|---|
| Servers | Procurement, Setup, Monitoring, and Maintenance |
| Workstations & Laptops | Acquisition, Configuration, and Helpdesk Support |
| VoIP Phone Systems | Design, Implementation, and Ongoing Management |
| Network Hardware | Procurement, Secure Setup, and Performance Tuning |
Ready for enterprise-level strategy without the enterprise price tag?
Schedule a free consultation with our Houston team: Book Your Discovery Call
Strategic IT Planning and Technology Assessments
Effective strategic IT planning begins with understanding exactly what you have. Our comprehensive technology assessments provide a clear picture of your current IT infrastructure, highlighting its strengths and weaknesses. This evaluation is the first step toward building a more efficient and resilient technology foundation.
Based on this assessment, we work with you to create a strategic plan. We identify opportunities for improvement and recommend reliable solutions that fit your budget and business objectives. This process ensures your technology investments deliver real value and support your long-term success.
By implementing industry best practices, we help you optimize performance, enhance security, and reduce unnecessary costs. When choosing a provider, look for a partner who offers this kind of strategic approach, ensuring your IT becomes a true business asset.
IT Infrastructure, Security & Services Assessment
Preactive IT Solutions offers a cost-effective IT Infrastructure, Security & Services Assessment designed to identify vulnerabilities, reduce operational risk, and improve the reliability and performance of your IT environment.
During this assessment, we help you answer critical questions such as:
- Initial Assessment Report: Visual scorecard (0-100) with green/yellow/red flags across Infrastructure, Security, and Services—highlighting urgent priorities at a glance
- Full Detail Report: In-depth diagnostic of users, devices, security settings, software, and risks
- Asset Detail Report: Complete inventory of hardware, OS, software, and patch status for smarter planning
- Prioritized Action Plan: Step-by-step recommendations with timelines, impact, and fixes to elevate your IT
Our IT Support Process
Preactive IT Solutions is a process-focused company that knows precision and expertise are key to delivering managed IT services to secure your business and provide the responsive support your staff deserves. Our focus on process ensures a consistent, positive experience for your Autin company and a reliable team to lean on whenever technical issues arise.
Learn More About our IT Support Process for Beaumont Businesses →
1. Perform Standards Alignment Audit
We go through your servers and network with a magnifying glass, comparing it in great detail to our standards. We document which items are and are not in alignment with the standards
2. Quickly Address No Cost Alignment Issues
Many of the issues, especially with new clients, will be configuration changes to your existing system that will make things more stable and reliable and not cost you anything.
3. Determine Issue Priority
We document which of the misalignment issues we think are the most critical to address.
4. Budget, Plan & Schedule High-Priority Issues
We meet with you to discuss the most critical issues, look at budgets and cost and work with you to determine which issues can be addressed and when.
5. Execute
We make it happen! We execute the plans we made together and work within your budget and timeline.
One of the Best
IT Service Providers in Houston
"Preactive has GREAT Service! The support line is answered by a real person who can usually resolve the issue without transferring, calling back, or setting up a ticket. Jess is the support tech who helped me, but all of our employees report the same great service, no matter who answers their call. Preactive is the 4th IT Services Consultant we have used, and by far the best! Please keep up the great work!"
Alan Fritsche, Owner.
Principal at Garner
Fritsche Engineering
Microsoft 365 Managed Services
Microsoft 365 is a powerful tool for modern businesses, and our managed services help you unlock its full potential. We handle everything from the initial setup and cloud integration to ongoing management of your email, applications, and data. Our team ensures your M365 environment is secure and efficient.
With our support, Beaumont businesses never have to worry about backup, security, or configuration issues. And if an emergency arises, our experts are ready to provide quick, effective tech support to get you back on track. We make sure your Microsoft 365 services work for you, not the other way around.
Learn More About Our M365 Services
Schedule A Free 30-Minute Consultation
No pressure, no cost, just a simple discovery meeting so we can learn about your Houston business and offer appropriate IT solutions.
Meet Some of Our Certified IT Support Specialists
Chris Collins
Project Engineer
Microsoft 365 Certified, GIAC Foundational Cybersecurity Technologies, Google Cybersecurity Professional Certificate
Marlon Hyun
IT Support Specialist
CompTIA Security+ ce Certification, Cybersecurity Compliance Framework & System Administration
Beaumont and the Golden Triangle: A Thriving Business Hub
The Beaumont-Port Arthur region, known as the Golden Triangle (encompassing Beaumont, Port Arthur, and Orange), stands as a beacon of economic vitality and industrial innovation in Southeast Texas. This area boasts a robust and diverse economy driven by a range of industries, with key strengths in petrochemicals, refining, manufacturing, construction, and port-related activities, contributing to its reputation as a dynamic hub for energy and heavy industry.
Economic Powerhouse
The Golden Triangle's economy is anchored by the petrochemical and refining industries, making it a global leader in energy production and processing. The region is home to some of the nation's largest refineries and chemical plants, supported by the Port of Beaumont—one of the country's busiest ports by tonnage. These industries provide a stable foundation for economic growth and job creation.
| Metric | Golden Triangle (Beaumont-Port Arthur MSA) | Texas | USA |
|---|---|---|---|
| GDP (2024 est.) | $31 billion | $2.77 trillion | $29.2 trillion |
| Unemployment Rate (2025 avg.) | 5.6% | 4.1% | 4.6% |
| Home to Top U.S. Refineries | 3 of the top 10 largest (incl. #1 in North America) | Multiple top refineries statewide | Top refineries nationwide |
| Major Industry Sectors | Petrochemicals, Refining, Manufacturing, Construction, Shipping | Energy, Technology, Manufacturing | Technology, Healthcare, Finance |
Preactive IT Solutions, a process-driven Managed IT Services provider founded in 2003 with offices in Houston, Beaumont and Austin, Texas, specializes in supporting medium-sized businesses. Our expertise in cybersecurity, and tools like Procore, RevIT and AutoCAD makes us an ideal partner for Golden Triangle firms.
We Provide IT Services to the Following Golden Triangle Area Communities:
- Beaumont
- Bridge City
- Groves
- Kountze
- Lumberton
- Nederland
- Orange
- Port Arthur
- Port Neches
- Silsbee
- Sour Lake
- Vidor
- West Orange
Customer Testimonials
Hiring Preactive has freed me to focus on the core of my business
Handling the day-to-day issues and having industry experts at my fingertips allows me to plan for future needs with better clarity. Technicians are technically savvy and tenacious when the bigger issues arise.
Joseph R. Routhier, P.E.
Principal
Saved us thousands and thousands of dollars
Technology plays a great role in our business. We use AutoCAD to design full sales galleries, welcome centers and design centers for home builders and millwork for general contractors. We also use Microvellum to design parts that are then sent to our CNC machines. We have used Preactive IT to support our systems since 2006 very successfully.
Our CNC machines once went down on a weekend. I called Preactive IT. The President of the company showed up and fixed the problem saving us thousands and thousands of dollars.
Sometimes I call and they are walking in our door in ten minutes. I strongly recommend Preactive IT Solutions. They take excellent care of us!
David Daniels
Director of Project ManagementQuest Design & Fabrication
Available to help immediately with remote plant connectivity
Preactive IT Solutions always has competent staff available to help immediately when we have an issue in our main office or with connectivity to our remote plants. Technology issues now take less of my time since our employees call the help desk directly and get the support they need. After reviewing other IT firms, we selected Preactive IT Solutions for their superior response time and included services that would be an upcharge with their competitors.
Brandy Loughrie-Moore
ControllerDurwood Greene Construction Co. & American Materials, Inc.
Support calls result in immediate action
Calling the Preactive IT Solutions help desk with a question or issue always results in immediate action. We do not have to schedule an appointment or wait for a technician to get back to us and they do not hesitate to address the problem on-site, in-person if that is called for.
The Preactive IT Solutions staff demonstrate a level of knowledge and customer service superior to IT firms we have worked with in the past always giving straight forward answers. Solutions are explained and then implemented.
If your IT systems are maintained and working properly, you may never contact your IT company but you don’t want to be forgotten and when an issue arises you want to know that they will be there to support you quickly. Preactive IT Solutions is that company. They are there waiting for your needs, but also proactive about suggesting changes and improvements to your system.
Kevin Bruns P.E.
Vice PresidentEBE Electrical/Mechanical Consulting Engineers
Preactive IT helps us move the company forward
At the end of the day, I need a trusted business advisor to help me make informed decisions so I can keep our firm growing. Preactive IT Solutions has given me improved flexibility, has reduced my monthly costs and helps us move the company forward. We want to concentrate on what we do and leave the IT things to someone else. We need it to work. We have found that with Charles Swihart and Preactive IT Solutions.
Jim Rice
President Rice & Gardner Consultants
Beaumont IT Support FAQs
What should I consider when choosing an IT services provider in Beaumont?
Look for a provider with a proven track record of delivering reliable solutions. Consider their decades of experience, their team's expertise, and their ability to provide comprehensive IT support. A partner with experience serving businesses across different cities demonstrates stability and a deep understanding of business needs.
Do Beaumont IT companies offer immediate help in emergencies?
Yes, we do. We prioritize prompt attention and a quick response time for all our Beaumont clients. Our disaster recovery services are designed to address emergencies immediately, ensuring minimal downtime so your business can continue to operate smoothly. Your continuity is our top priority.
How do managed IT services benefit small businesses in Beaumont?
Managed services give small businesses access to a full range of IT services at a predictable cost. Through proactive maintenance, we boost your operational efficiency and reduce unexpected IT expenses. This allows you to enjoy enterprise-level support without the enterprise-level price tag.
What does your Managed IT Services package include for companies in Beaumont, TX?
It typically encompasses a range of services, including network monitoring, data backup and recovery, cybersecurity measures, IT support, and cloud solutions, all tailored to the specific needs of businesses in the area.
Can you design a business continuity and data backup plan for hurricanes?
Yes, we can design a complete business continuity and data backup plan specifically built for hurricane risk in Southeast Texas. Our plans include layered backups, cloud-based recovery options, and documented procedures that keep your business running even during severe weather. We also test your recovery process regularly to ensure fast, reliable restoration when you need it most.
Can you audit our current IT operations and recommend improvements?
We provide a full audit of your current IT operations to identify inefficiencies, security gaps, and opportunities to improve performance. After assessing your network, systems, workflows, and compliance requirements, we compile a detailed report of our findings. You receive a clear, prioritized roadmap that outlines what to fix and how to strengthen your IT environment going forward.
What are the most cost-effective cybersecurity solutions for businesses in Southeast Texas?
We offer cybersecurity solutions that give businesses strong protection without unnecessary expense. By combining modern security software, cloud-based backups, and proactive monitoring, we help you defend against threats efficiently and affordably.
IT Support for Industries
ENGINEERING
Your engineering firm needs an IT support and services team that is as thorough and rigorous as your own engineers. Preactive IT supports engineering programs, including AutoCAD, Revit, Navisworks, Bluebeam, and SketchUp.
OIL & GAS
Creating efficient and effective workflows through secure channels is our specialty. Working with Preactive IT Solutions for your oil and gas IT services means:
- Industry and governmental standards are met
- Decreased downtime
- 24/7/365 security monitoring and updates
- Partnering with a specialist who understands the industry
CONSTRUCTION
Many people think construction is only about wood, concrete, and other building materials, but in reality, a significant amount of IT support is used to help construction firms complete their jobs.
MANUFACTURING
Streamlining processes and preventing costly production slowdown are key to staying profitable in manufacturing.
Charles Swihart
Visonary & Founder
Charles has become a recognized authority in delivering IT support and solutions tailored for small to medium-sized businesses, particularly in the engineering and construction sectors. His vision for Preactive IT Solutions has always been to provide enterprise-level IT services to businesses that typically lack the resources of larger corporations.
Cybersecurity Insights
Dive into the world of digital protection with Charles Swihart, Founder and CEO of Preactive IT Solutions. This recent collection of articles has been published on a major industry website. It offers in-depth analysis, practical strategies, and real-world insights to help construction and engineering firms protect their digital assets.
Akira Ransomware’s Renewed Assault on Construction and Engineering: Technical Breakdown of the November 2025 CISA/FBI Advisory Update
read more →
