Microsoft 365 Support

Empower Your Team with Seamless Solutions and Dedicated Assistance

Microsoft 365 Support Tailored to Your Needs

At Preactive IT Solutions, we recognize that your team may face challenges in managing IT issues and keeping systems operational. Founded in 2003 with offices in Houston and Austin, Texas, we specialize in delivering process-driven IT support to construction and engineering businesses across the state. Our expert support ensures your Microsoft 365 environment runs smoothly, supporting remote collaboration and minimizing disruptions. As a complement to our Managed IT Services, our Microsoft 365 Support provides streamlined operations, regular performance reviews, and rapid response times—aiming for sub-1-hour acknowledgments and sub-4-hour resolutions.

Partnering with Preactive IT Solutions for Microsoft 365 Support provides:

An always-available help desk for immediate assistance
Robust cybersecurity measures to safeguard sensitive data
24/7 monitoring
Regular patching and updating of applications to maintain security and performance
Seamless access to expanded IT services as your needs evolve.

The Power of Cloud Productivity

For businesses in Houston, Austin, and beyond, Microsoft 365's cloud-based tools drive efficiency by saving time, money, and resources. If your team spends more time troubleshooting than advancing projects, our dedicated support integrates core applications like Word, Excel, Outlook, Teams, SharePoint, and OneDrive to enhance collaboration and productivity. We focus on providing ongoing assistance to tailor these tools to your workflows, ensuring secure, real-time access for field and office teams without the burden of in-house management.

Seamless Microsoft 365 Support for Uninterrupted Operations

Choosing Preactive IT Solutions means entrusting your Microsoft 365 environment to a team of experts who handle backend management proactively. Our process-driven approach identifies and resolves potential issues before they impact your operations, maintaining stability and efficiency. With transparent, fixed pricing, you'll avoid unexpected costs and gain peace of mind through reliable support.

Our partnership ensures:

Comprehensive security plans to protect against threats on all fronts
Continuous network monitoring to detect suspicious activity
Rapid response to incidents, including ransomware attacks
Expert troubleshooting and resolution for application errors or performance issues

CASE STUDY

MEP ENGINEERING

"Hiring Preactive Has Freed Me To Focus On The Core Of My Business"

"Handling the day-to-day issues and having industry experts at my fingertips allows me to plan for future needs with better clarity. Technicians are technically savvy and tenacious when the bigger issues arise."

Joseph R. Routhier
Shah Smith & Associates

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What Our Client's are Saying

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