Jes helped me with an issue of my monitors not registering through my docking station. He was patient, thorough, and had it working incredibly fast. This wasn’t just an unplug and plug it back in fix, this took knowledge and skill. As always, I can not recommend this team highly enough to anyone needing IT support
Candie C.The fast and prompt help desk is always eager to help me with whatever IT problem I have at my job. 10/10 recommend!
Dionte E.Big shout out to Jake of Preactive IT solutions - these folks, whether they are servicing your personal or professional IT needs, you will never be disappointed - they are prompt, professional, courteous and affordable! They have always been there for us regardless of the day or time! You can't go wrong with Preactive IT Services.
Jack M.Preactive lets me focus on my business instead of being Mr. fixit. Just a phone call away and do a phenomenal job. Charles and team are great people also.
Peter H.Excellent customer service - professionally, friendly, and very knowledgeable. They always go above and beyond when it comes to customer satisfaction and are very helpful even in the most dire IT situations. 10/10 would recommend.
Jason W.Great company with experimented technicians
Johan N.Great guys
Brian W.If you are looking for business IT support or managed IT services in Houston, these are the guys to call. If you are using them, you will most definitely see a significant drop in technology issues, because they prevent and notice issues before they happen or before you do. Their response time for computer support is incredible. They go above and beyond to help their customers, doing stuff that other companies wouldn't.
The B.A company that knows what they are doing!
Dan B.I have used Proactive IT Solutions for more than 5 years. Charles and his team care and take the time to understand my concerns. It is a family owned and operated business that cares about the customer and the community. I would recommend them to my friends and family.
Mark K.Known them for years. Responsive; know their stuff; they don't oversell but help me determine what I need. Definitely recommend them.
Pam B.I've used Preactive IT for several years now. Always professional, competent, and great customer service. I highly recommend them.
Glenn S.We are a less than 100 employees company and SLPC/Preactive has been taking care of us for over 10 years now. These guys do a wonderful job! They are responsive and quick to solve our issues.
David D.Awesome friendly, knowledgeable and FAST service! They always solve whatever issue we have.
SR S.Dave is amazing. He is so knowledgeable, which I would expect; but what is so comforting is his style of teaching. He treats you like a real person, no rolling of eyes, and he understanding that not everyone has his computer knowledge.
bonnie s.
